Commercial Transaction Information
Last updated: 2026-03-19
(Disclosure pursuant to Article 11 of Japan's Act on Specified Commercial Transactions)
| Item | Details |
|---|---|
| Business Name | Institute for Social Vision Design |
| Representative | Naoya Yokota, Representative Director |
| Address | 2-22-20 Hakusan, Bunkyo-ku, Tokyo 112-0001, Japan |
| Contact | Contact Form |
*Phone inquiries are not accepted. Email address will be disclosed promptly upon request.
Pricing
Prices are displayed on each service/course page (tax included).
Additional Costs
- Consumption tax: Included in displayed prices
- Bank transfer fees: Borne by the customer for bank transfers
- Internet fees: Borne by the customer
Payment Methods
- Credit card (via Stripe / VISA, Mastercard, JCB, American Express)
- Bank transfer
Payment Timing
- Credit card: Charged immediately upon application
- Bank transfer: Please transfer within 7 days of application. Applications may be cancelled if payment is not confirmed by the due date.
Service Delivery
- Membership (Discord access, etc.): Discord invitation sent within 24 hours of payment confirmation
- Courses & Events: As listed on each course/event page
- Design Support Services: As specified in individual contracts
Returns & Cancellations
Membership Services (Subscription)
Cancellation is available at any time. Services remain accessible until the end of the cancellation month. No prorated refunds for the current billing period.
Courses & Events
- 7+ days before the event: Full refund
- 1–6 days before the event: 50% refund (50% cancellation fee)
- On or after the event date: No refund
- If cancelled by the Organization, a full refund will be provided.
Design Support Services
Subject to individual contract terms.
Digital Content
Due to the nature of digital content, returns and refunds are not accepted after purchase, except in cases of significant defects.
System Requirements (Digital Content & Online Courses)
- Recommended browsers: Latest versions of Google Chrome, Safari, Firefox, Microsoft Edge
- Internet: Stable broadband connection recommended
- Online courses: May use video conferencing tools such as Zoom
Application Validity
- Bank transfer: 7 days from application date
- Credit card: No expiration (immediate settlement)
Cooling-Off Period
Our services are classified as "mail-order sales" under Japanese law. The cooling-off system does not apply to mail-order sales (Article 15-3 of the Act on Specified Commercial Transactions). However, we offer the return/cancellation terms described above within the specified periods.